Douro River Cruises. About Us: Douro Tour Operator

About Us

We are a professional team specialised in Douro River Cruises!

Why book with us?

For 10 years organizing trips in the Douro Region, we aim to ensure that each of our customers has an unforgettable experience, full of good moments.

For this, we have a team of specialists, who not only know the Douro but love the Douro, and who work daily to provide the widest variety of cruises.

We guarantee the safety of the boats on which we operate, in order to provide you with a comfortable and harmoniouscruise, with a crew that will welcome you with a smile. Our activity is licensed by Tourism of Portugal (RNAVT 2811).

Travel with the only Tour Operator in Portugal distinguished with the "Best Tourism 2017" award!

Our Mission

Offering you the widest variety of cruises on the Douro River, at the best price on the market

Personalized service, which communicates security to those who intend to travel in the Douro

To show you the Douro Region

Start planning your trip and discover the reasons that make the Douro Valley the chosen destination for thousands of tourists from around the world.

PME Excelência

As a proof of the quality of our services, for the 3rd consecutive year, we have received the SMC Excellence Award.

Due to the very significant growth in our business volume and the exemplary fulfillment of other performance criteria, this recognition demonstrates our boldness to do differently and better. At the same Gala, we were awarded the "Mais Turismo 2017" (Best Tourism 2017) award, having been the only Portuguese Tour Operator to win this distinction.

PME Excelência

Portugal was the first country in Europe to receive the Safe Travels Label, which recognizes a commitment to safety for all those who intend to visit Portugal!
In this sense, and in order to ensure the safety of all our services, we have implemented the health and hygiene protocols, outlined by the World Travel and Tourism Council.
We guarantee safety in our services and on our boats with which we operate, in order to provide you with a comfortable and peaceful cruise, with a crew that will welcome you with a smile. Visit the Douro!

Our Team

Helena Azevedo


Helena is one of the founding members of the agency and a citizen of the world.

Her main hobby is traveling and discovering new destinations. However, there is a place she always returns to: the Douro Valley.

Committed and dedicated, she manages all protocols with suppliers and partner companies.

Liliana Pinto

Cruise Manager

With a professional experience always linked to the Douro, Liliana's mission is to develop programs in the Region and manage the logistical means inherent to all cruise reservations in the Douro.

Being an excellent colleague and expert professional, she loves to wander through the Douro and enjoy the serenity of the Region.

Inês Sousa

Tourism Technician

Inês breathes and lives the Douro. Whenever she can, she escapes to this Region and takes the opportunity to absorb new ideas and solutions to suggest to customers.

Always optimistic and available to help, we feel that her main characteristic is the constant search to exceed customer expectations.

Tânia Nogueira

Tour Guide

Tânia started her career as a History and Geography Teacher. But her unwavering passion for Portugal, combined with her enthusiastic desire to travel, changed her direction and made her one of the best guides in the country.

Also, being part of the Booking Department, socialization, friendliness and integrity are her main characteristics.

Virgínia Magro

Tourism Technician

Virginia is happy to travel through different cultures. She loved visiting countries like Israel, Turkey or Morocco. However, Portugal is her country and the place she is most proud of.

She is passionate about creating circuits in Portugal, enjoys showing Portuguese treasures to tourists and making them feel at home.

Zita Carvalheiro

Tourism Technician

Zita has a degree in Classical Languages and is part of our reservations team. Passionate about travel and culture, she strives to offer the best experiences in the Douro. Moreover, her good mood, perfectionism and team spirit make her an excellent professional.

Beatriz Gavina

Tourism Technician

Beatriz graduated in Foreign Languages and Cultures and took a Master in Tourism Management; such is her passion for travelling and other cultures.

However, considering the great interest in her own city, it is a great pleasure for Beatriz to be able to promote the Douro.

André Reis

Tourism Technician

From an early age, André showed interest in the territory and in the contact with different cultures, which led him to graduate in Geography and, later, to get a Master’s degree in Tourism Management. Currently, he strives to promote the Douro Region and its territory.
Graduated in Geography, André developed a special curiosity for tourism and ended up doing a Master’s degree in Tourism Management. Today, he is proud to help customers to have a memorable experience in the Douro Region.

Carolina Fabricio

Marketing & Comunicação

Born in São Paulo, Carolina was always passionate about traveling. After some periods exploring other destinations, she decided to move to Portugal, first in Covilhã, then in Porto. She studied Social Communication and developed several projects in the Tourism field. She currently integrates the Marketing team of Cruzeiros Douro.

Margarida Craveiro

Marketing & Communication

With a degree in Marketing Management, Margarida is one of the youngest members of the team. She integrates the Marketing and Communication department of Cruzeiros Douro. 

Empathy and resilience describe her perfectly! Passionate about traveling and getting to know new cultures, she decided to join the useful to the pleasant, taking this challenge with maximum dedication!

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Tailor-made Cruises?

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